Questions?
We've got the answers.
For anything else, get in touch: hello@mynoov.com
We aim to respond in under 24 hours.
About us
Here's the rundown on our company's history, our location, and the background of our team.
Where is noov based?
noov was founded and is currently based in the United Kingdom with a mission to bring high-quality, science-backed supplements to support both cognitive and physical well-being.
Are noov’s products regulated by any health authorities?
Yes, noov products are regulated under UK law.
In the UK, supplements are overseen by the Food Standards Agency (FSA) and must comply with safety and quality standards.
Our products meet these regulatory requirements, and we ensure they are manufactured in facilities that comply with Good Manufacturing Practices (GMP).
We also conduct thorough third-party testing to maintain the highest level of product quality and safety.
Does noov have positive customer reviews and verified ratings?
Absolutely! We’re proud to have a growing number of positive reviews from customers who have experienced improvements in mental clarity, energy levels, and overall well-being.
Many of these reviews are verified to ensure authenticity.
About noov
Everything you need to know about noov itself.
What is noov?
noov is a science-backed, daily supplement designed to support mental clarity, focus, performance and overall well-being.
With a blend of 13 nootropics, adaptogens, and essential nutrients, noov helps you unlock your full potential supporting cognitive function and energy levels and balance.
What are the benefits of taking noov?
Taking noov can support cognitive focus, improve memory, enhance stress resilience, boost energy, and promote overall well-being.
It is formulated to help you stay sharp, calm, and balanced throughout the day.
Is noov vegan, non-GMO, and free from fillers artificial additives?
Yes, noov is vegan-friendly, non-GMO, free from fillers and artificial additives, ensuring a clean and effective supplement that fits into a variety of dietary lifestyles.
How long does it take to feel the effects of noov?
The effects of noov may vary from person to person.
Some users report feeling more focused and energised within the first few days of use, while others notice more gradual improvements over a few weeks.
Where are noov’s ingredients sourced from and where is it manufactured?
noov sources its ingredients from trusted suppliers globally, with a focus on high-quality, natural ingredients where possible.
The product is manufactured in the UK in HACCP & GMP-certified facilities to ensure quality and safety.
We also conduct thorough third-party testing to maintain the highest level of product quality and safety.
Are there any side effects of taking noov?
noov is generally well-tolerated and made with natural ingredients, but as with any supplement, individual reactions may vary.
We recommend consulting with a healthcare provider before starting any new supplement, especially if you have any pre-existing conditions.
How is noov different from other nootropic supplements on the market?
noov stands out for its comprehensive blend of 13 powerful ingredients, including nootropics, adaptogens, and essential nutrients, all backed by scientific research.
It's vegan, non-GMO, and free from artificial additives and fillers, offering a clean and effective formula.
What does noov taste like?
noov is encapsulated, so you won’t experience any taste.
The capsules are easy to swallow and designed for convenient daily use.
Shipping & Delivery
Here's all the information on noov shipping and delivery.
Will my order be tracked, and when can I expect delivery?
Yes, all noov orders are tracked.
Once your order is dispatched, you’ll receive a tracking number to monitor its progress.
Delivery times are typically from within 2 working days in the UK.
If you are based outside of the UK, you can expect to receive your delivery within 3-5 working days.
How much does shipping cost?
Shipping is completely free for all orders, including both UK and international deliveries.
Do you ship internationally?
Yes, noov offers free international shipping. No matter where you're located, we'll deliver your order at no additional cost.
Can I collect my order in person?
Currently, we do not offer in-person collection options. All orders are shipped directly to your delivery address for your convenience.
How to use noov
Here's our recommended serving information for noov.
How many capsules should I take?
We recommend taking two capsules of noov daily to experience its full range of benefits.
Can I take both capsules together, or should I spread them out?
You can take both capsules together in the morning, or spread them throughout the day depending on your schedule and preference.
Can I take noov with my current medication?
If you're taking any medication or have pre-existing health conditions, we recommend consulting with your healthcare provider before adding noov to your routine.
Can I take the powder out from the capsule?
Since noov is in capsule form, we recommend swallowing the capsules whole.
However, if you prefer, open the capsules and mix the powder into a smoothie or drink is totally fine.
Can I take noov while breastfeeding?
We recommend consulting your healthcare provider if you're breastfeeding, pregnant, or planning to become pregnant before taking noov.
Managing your subscription
Here's how to manage your subscription, including cancelling, pausing, rescheduling.
How do I log into my noov account?
To log into your noov account, simply visit our website and click on the account icon or "Log In" button.
Enter your email address and password, and you’ll have access to manage your subscriptions and orders.
Can I cancel my noov subscription anytime?
Yes, you can cancel your noov subscription at any time. Simply log into your account, navigate to the "Subscriptions" section, and follow the steps to cancel.
How do I create a noov account?
You can create a noov account during checkout or by clicking the "Sign Up" option on our website.
Enter your details, and you’ll be able to manage your subscriptions and orders.
I’m having trouble logging into my account. What should I do?
If you're having trouble logging in, try resetting your password using the "Forgot Password" link on the login page.
If you still need assistance, feel free to contact our support team for help.
How do I change my subscription’s delivery frequency?
To change the delivery frequency of your noov subscription, log into your account, navigate to the "Subscriptions" section, and adjust the delivery settings to your preferred schedule.
Can I increase or decrease the quantity of my noov subscription?
Yes, you can adjust the quantity of your noov subscription through your account.
Go to "Subscriptions," select the current subscription, and change the quantity to your desired amount.
How do I update my shipping or billing address?
You can update your shipping or billing address by logging into your noov account, going to the "Account Settings" or "Subscriptions" section, and editing your address details.
How do I cancel my noov subscription?
To cancel your noov subscription, log into your account, navigate to the "Subscriptions" section, and follow the prompts to cancel.
You can also reach out to our support team if you need further assistance.
How do I update my payment information?
To update your payment information, log into your account, go to the "Payment Methods" section, and update your card or payment details.
Payments & Returns
How to purchase, pay for and return noov.
What payment methods do you accept?
We accept all major credit and debit cards, as well as secure payment options like PayPal and Apple Pay, for a smooth and easy checkout process.
How do I request a refund from noov?
If you're not fully satisfied with your purchase, simply contact our customer support team via email or chat within 30 days of your order, and we’ll guide you through the refund process.
What is your refund policy?
We’re committed to ensuring you have a more than satisfactory experience with our product. Please review our refund policies below:
For any product that does not qualify for our 100-day money-back guarantee (such as unopened goods or non-quarterly subscription orders), we offer a refund policy as follows:
- Eligibility: Unopened products in their original packaging are eligible for a refund if returned within 30 days of purchase.
- Return Process: Contact our Customer Support Team at support@mynoov.com to initiate a return. Upon approval, you will receive return instructions.
- Refunds: Refunds for unopened goods will be issued to the original payment method within 7-10 business days of receiving and inspecting the returned items.
- Shipping Costs: Please note that original and return shipping costs are non-refundable.
100-Day Money-Back Guarantee
We’re confident noov will provide value to your life! That’s why we offer a 100-day money-back guarantee for our users.
Additional Terms for the 100-Day Money-Back Guarantee
- Eligibility: Available only to first-time customers on their initial purchase.
- Exclusions: Refunds do not apply to repeat purchases or any orders placed after the initial 30-day period.
Return Process for Risk-Free Trial
- Return Requirement: Upon approval of your refund request, we may require you to return the product packaging (even if empty) to verify your trial experience. Return instructions will be provided if applicable.
- Refund Timeline: Refunds are processed within 7-10 business days upon receipt and verification of the returned items.
Conditions and Restrictions
- Refunds to Original Payment Method: Refunds are issued to the original payment method only.
- Refund Abuse Policy: We reserve the right to deny refund requests in cases of abuse or repeated refund requests.
- Refund Period Limit: Refund requests made after the 30-day period will not be eligible.
Customer Responsibility
We recommend following the usage guidelines provided with noov and allowing adequate time for the product to work.
Exclusions
- Bulk Orders and Wholesale Purchases: Not eligible for refunds.
- Promotional Items and Free Samples: Items included as part of a promotion or free samples are not eligible for returns or refunds.
If you have questions about our 100-day money-back guarantee, unopened product return policy, or need assistance, please contact our Customer Support Team at support@mynoov.com.